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Privacy Policy

Last Updated: 7th January 2025

Better Change ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [URL of Better Change’s website]. Please read this policy carefully to understand our practices regarding your information and how we will treat it. By using our website, you agree to the collection and use of information as outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information about you:

1.1 Personal Information

Personal information refers to data that can identify you directly or indirectly, such as:

  • Contact Information: Your name, email address, phone number, or postal address.
  • Account Information: If you create an account, we may collect a username, password, and any other information you choose to provide.

1.2 Non-Personal Information

Non-personal information is data that does not identify you specifically, including:

  • Usage Data: Information about your use of the website, such as your IP address, browser type, operating system, and pages viewed.
  • Device Information: Information about the device you use to access our website, including hardware model and mobile network information.
  • Cookies and Tracking Technologies: Cookies, beacons, tags, and scripts are used by us to analyse trends, administer the website, and track user movements.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To Provide and Maintain Services: Managing your account and providing support.
  • To Improve Our Website: Analysing website usage to enhance user experience.
  • To Communicate With You: Sending you updates, newsletters, marketing materials, to fill out surveys and participate in other types of market research or information about changes to our services.
  • To Enforce Our Terms and Conditions: Monitoring for and preventing fraud or misuse of our site.
  • To Comply With Legal Obligations: Fulfilling legal obligations and protecting our legal rights.

3. Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with vendors and service providers who perform tasks on our behalf (e.g., analytics, payment processing).
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas, court orders).
  • Business Transfers: In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring company.

We do not sell data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activities on our website. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the website may not function properly.

Please not that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that that we can provide a better experience for you.

5. Security of Your Information

We implement security measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no data transmission or storage system can be guaranteed as 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Access and Correction: You may request access to and correction of the personal information we hold about you.
  • Deletion: You may request that we delete your personal information.
  • Object or Restrict Processing: You may request that we restrict the processing of your personal information or object to its processing.
  • Data Portability: You may request to receive a copy of your data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where consent is required, you may withdraw consent to data processing at any time.

To exercise any of these rights, please contact us at info@better-change.org. We have one month to respond to your request.

7. EU GDPR Right to be forgotten

In accordance with EU GDPR, visitors are entitled to request the deletion of all data held about them.

For our website to ‘forget' your visit, and for your computer to forget us, you will need to delete the cookies WordPress and Jetpack have installed on your computer. Please refer to your OS or browser help files for information on how to action this. In Chrome, for example, go to settings > advanced > clear browsing data and remove all cookies related to our website.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Links to Third-Party Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We encourage you to review the Privacy Policy of every site you visit, as we are not responsible for the content or practices of these external sites.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and the updated date at the top of this policy will reflect the date of revision. Your continued use of the website after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Better ChangeEmail: info@better-change.orgAddress: 

Gibraltar – Head OfficeMadison BuildingMidtownGibraltar, GX11 1AA

Manchester OfficeUse Space31 Ardwick Green NManchester, M12 6HS